Full IT support as needed: for security, network, cloud or other services.
The Flexi Support Option
Dynamic, robust and agile – that’s how we like to see our clients’ business IT infrastructure. And perhaps your IT systems are functioning just fine.
The question is what happens when something does go wrong. How long will your functionality be impaired, what will the fix cost and whom do you trust to solve it?
When that happens, call Elastic IT.
We offer a range of as-needed IT support services to fit all businesses and budgets, with no fixed-term obligation. From one-off problems to large projects, we have the in-house knowledge and expertise to tackle whatever technology headache you might be facing.
Need more consistent IT support? See our Managed IT Services page to get the full scope of service.
Included in our IT Support service
- Remote support and helpdesk services
Resolve IT issues no matter where you are. Our local helpdesk is there whenever a problem arises, to assist over the phone, via email or through live chat.
- Onsite support
Some tasks can’t be done remotely. Our fully trained and skilled engineers will help set up new workstations, printers, servers or networking equipment in the smartest possible way.
- Support blocks
Need holiday cover, or some extra brains to support your current IT teams? We offer prepaid support blocks at a discounted hourly rate, valid for general IT support and project work alike.