Dynamic, expert response for task overflow or specialist projects.
Tech Heads in Prepaid Blocks
Not quite ready to engage another six-figure engineer at your business? Control business costs and stretch your capacity by outsourcing specific business IT tasks to us instead.
Our agile on-site and remote teams have the skills to step in when your in-house IT staff are stretched, or need support resolving particular challenges in an ever-changing IT environment.
Need more consistent IT support? See our Managed IT Services page to get the full scope of service.
Here’s why clients opt to outsource some (or all) of their IT with us:
- Knowledge support
If your internal IT staff aren’t up to speed in a particular technology or platform, we can step in to fill the knowledge gaps without you needing more full-time staff.
- Special projects
IT projects can take critical support staff away from their usual duties, putting pressure on remaining staff to pick up the slack. Use our dedicated project team instead, and we’ll ensure the project is a success.
- Remote support and helpdesk services
Resolve IT issues no matter where you’re located. Our Australia-based helpdesk is there whenever a problem arises, to assist by phone, email or live chat.
- Onsite Support
Some tasks can’t be done remotely. Our fully trained and skilled engineers will help set up new workstations, printers, servers or networking equipment in the smartest possible way.
- Support Blocks
Need holiday cover, or some extra brains to support your current IT teams? We offer prepaid support blocks at a discounted hourly rate, valid for general IT support and project work alike.