Managed IT Services

TotalCare – Managed IT Services by Elastic IT

Managed IT Services that help your business thrive

Managed Workstations

Complete monitoring, maintenance and asset tracking of your workstations & laptops ensures they're secure and up to date

Managed Security

Our next-gen security solution covers all your devices and protects email & website traffic, no matter whether you're in-office or mobile

Managed Servers

By utilising advanced monitoring, we can prevent problems before they become critical as well as continually optimize system performance

Managed Backup & DR

Mitigate risk and reduce the time needed to recover lost data, with our backup and business continuity solution for servers, workstations & office 365

Managed Network

All your network devices are centrally managed, monitored and maintained to ensure reliability and operate to an optimal standard

Managed Support

We manage of all your 3rd-party vendors and give your business priority IT support, backed by guaranteed SLA's & response times

Managed IT Services That are Customised to Your Business Needs

Not all businesses operate the same way. That’s why we designed our TotalCare Managed IT Services to be flexible and align with your business objectives. We take the time to understand your needs so we can deliver an IT service that’s fit for purpose and goes beyond expectations.

We Put Performance, Security & Reliability First

By drawing on our extensive experience & through the use of our class-leading monitoring platform, we ensure your IT environment is not only secure, but is always running at peak performance. We achieve this through:

Proactively monitoring your entire IT infrastructure

Scheduling regular maintenance & patching

Performing ongoing security assessments

Continually improving our services

One Service Provider For All Your IT Requirements

Have you ever called for IT support only to be told to call the software vendor or manufacturer of the product you’re having issues with? If the answer is yes, then you’re not getting real Managed IT Services.

 

As part of out TotalCare service, we manage all your IT vendors, carriers & suppliers to simplify the support process. Your staff only need to contact one team who’ll ensure the problem is managed efficiently and resolved quickly.

  • Business Objective

  • Solution Design

  • Security Hardening

  • Service Delivery

  • Continual Improvement

Like to know a bit more about our TotalCare Managed IT Service?

Click the button below to download a copy of our information guide

Put Elastic IT to the test

We believe technology can help your business succeed and we’re willing to prove it.

Find out how we can make it happen with a free consultation. Call us on 1300 451 391 or simply fill out the form below and let’s get started!